Background

An international organization focused on climate action and air quality regularly convenes policymakers, researchers, technical experts, and government representatives from around the world. 

One workshop in Mexico City would bring together participants from multiple countries and require communication across five languages. 

The Challenge

Securing interpreters was only one piece of the equation. 

Interpretation equipment had to function reliably throughout the event. Language channels needed to be configured correctly. Technical support had to be available the moment an issue arose. With delegates travelling internationally to attend, there was little room for error. 

The organization had previously worked with different providers in different regions and was looking for a more streamlined strategy. 

Our Approach

Interpret Group became involved during the planning stage, helping assess venue requirements and design an interpretation setup tailored to the event. 

A team of interpreters, technicians, and supervisors was assembled to oversee delivery on-site. Dedicated language channels allowed participants to follow discussions in their preferred language, while continuous technical monitoring helped ensure uninterrupted access throughout the workshop. 

The project required close coordination with a separate AV team, with three Interpret Group technicians on-site to manage interpretation equipment and language channels, distribute receivers, and troubleshoot technical issues as they arose. 

The Result

Participants were able to engage fully in discussions regardless of language background, allowing the event to remain focused on its objectives rather than operational challenges. 

The success of the workshop led to additional opportunities to support the organization’s events in other locations, reinforcing the value of a single partner capable of coordinating the many moving parts involved in multilingual events. 

 

Meet Javier

Director of International Operations

Region - Oceania

Meet José

Director of Language Services & Project Leader

Region - Americas

Meet Ian

President & CEO

Region - Americas

Meet Ironey

Account Manager

Region - Americas

A global team with the right experience

Whatever your needs are, our team is here for you. We are distributed across four regions, with plentiful knowledge in a variety of industry backgrounds and a wealth of knowledge of the interpreting services market.  We believe in:

  • DELIVERING language services with a personal touch
  • MANAGING complex projects anywhere with ease
  • CREATING lifelong partnerships

Ready to Simplify Your Next Multilingual Event?

Our Language Specialists are here to manage your entire project from start to finish.  Please send us your language needs and event details for a fast and easy quote. Estimate within 24 hours, no commitment needed.